Infrared Sauna Retailer
Overview Aqua Pool & Spa Pros is a family-owned and operated business established in 1998, specializing in pools, spas, hot tubs, swim spas, and saunas for residential backyard oases. While primarily known for pools and hot tubs, they offer saunas from premium brands like Maax Saunas and QCA Saunas, integrating them into comprehensive outdoor living solutions. The facility type focuses on retail sales, custom installations, and ongoing maintenance at their Lindenhurst store and service areas. The overall atmosphere emphasizes relaxation, quality, and community, creating a welcoming experience with knowledgeable staff guiding customers toward durable, high-performance saunas and spas. Testimonials highlight professionalism, thorough service, and exceptional customer care, fostering long-term relationships. Owners describe a resilient, family-oriented vibe that has endured recessions, competition, and challenges like COVID, positioning saunas as part of a superior backyard retreat. Features & Amenities Sauna Offerings: Dedicated sections for Maax Saunas and QCA Saunas, providing modern, high-quality options suitable for home use, likely including infrared or traditional models for therapeutic heat experiences. Related Spa Amenities: Complementary hot tubs, swim spas (e.g., Aquasport, Aquaplay, Aquatrainer, Hydropool), and pools (inground fiberglass/vinyl, semi-inground, above-ground like Trevi) to create full wellness zones. Store Features: Pool supply store with free water testing, chemicals (e.g., Poolife, Sirona, Baquacil, Applied Biochemists), parts, Zodiac pool equipment, and filters (e.g., top-mount sand filters). Professional Expertise: Certified hot tub technicians, trained water analysis lab techs, and ongoing education via Pool & Hot Tub Alliance (PHTA, formerly APSP). Awards & Recognition: Consistent APSP/PHTA Gold Service Award winners, past chapter presidents/board members, and active in Lindenhurst/Lake Villa Chamber of Commerce. Customer Support: Text/chat integration, financing options, wishlist builders for pools/spas, and curbside pickup during restrictions. Services Sales & Design: Custom consultations for saunas, hot tubs, swim spas, pools; build-your-own wishlist tools for inground/above-ground pools. Installation & Construction: Full pool/spa builds, deliveries (e.g., challenging swim spa placements), heater installations, and orientations for new owners. Maintenance & Repair: Pool/spa openings/closings, winterizing (hot tub procedures), leak repairs, heater servicing, weekly cleanings, and chemical balancing. Retail Supplies: Chemicals, equipment, accessories; free water testing and expert advice. Financing: Pool/spa financing available. Promotions: Seasonal sales (e.g., Spring 2017 sale, Dad/Grad events, fall hot tub sales), rebates (e.g., Summerbrook outdoor rooms). Pricing Specific sauna pricing not detailed in content. General promotions include $2K off inground pools, hot tub/swim spa sales (e.g., April 28-30 events), and store-wide discounts on supplies/chemicals. Competitive pricing praised in testimonials ("Great staff and prices free water testing"). Financing options to make purchases accessible; contact for quotes via 847-265-5280 or forms. Location & Hours Primary Location: Linden Plaza, Lindenhurst, IL, serving Lindenhurst, Lake Villa, Gurnee, Antioch, and surrounding areas. Contact: Call 847-265-5280, visit store, or use online forms/text chat. Operating Hours: Not explicitly listed; tips suggest seasonal services (e.g., early May pool openings, winter closings). Store open for walk-ins, sales events (e.g., April 22-30), and curbside. Notes What Makes This Sauna Business Special: 25+ years of family ownership (founded by Mike Dare, Kerry West, Cheryl); unwavering commitment to customer satisfaction over sales, evidenced by glowing testimonials (e.g., "beyond nice," "professional and thorough," "top-notch"). Resilient through economic hardships, with a highly trained team (e.g., Ruben, Nico, Jakub for installs/service). Unique Differentiators: APSP/PHTA awards, community involvement, free testing, and holistic approach—saunas complement pools/spas for complete backyard dreams. Tips like early openings to prevent algae and leak checks before winterizing show proactive expertise. Customer Stories: Rave reviews for service (e.g., Chris L. on pool build, Julie V. on openings/closings, Lori B. on swim spa delivery). Emphasis on honesty, efficiency, and education for first-time owners. Future Focus: Expanding outdoor living, with saunas enhancing wellness alongside spas/pools.
