New England Spas

Overview

New England Spas is a family-owned retailer specializing in premium home wellness products, with a strong focus on saunas, hot tubs, swim spas, cold plunge pools, and massage chairs. Established in 1978, they position themselves as New England’s most trusted relaxation expert, offering high-quality products from leading brands like Dundalk Leisurecraft, Finnleo, Sundance Spas, and Hydropool. The business emphasizes transforming backyards into personal wellness havens through hydrotherapy, detoxification, fitness, and relaxation.

• Facility type: Multiple showrooms displaying saunas, hot tubs, and swim spas for home installation; not a public bathing facility but a retail and service center.
• Overall atmosphere and experience: Luxurious, customer-centric environment promoting health benefits like reduced stress, better sleep, muscle relief, and pain soothing. Showrooms create an inviting, educational space where experts guide customers; glowing testimonials highlight professional, pressure-free sales, seamless installations, and ongoing support, fostering a sense of excitement and satisfaction.

Features & Amenities

New England Spas offers a wide range of home-use wellness products showcased in spacious showrooms:

Saunas

• Canadian Timber Elation Sauna (CTC2424): Outdoor model from Canadian Timber Collection, 2 benches.
• Canadian Timber Serenity MP Barrel Sauna (CTC2245MP): Barrel-style outdoor sauna.
• Pure Cube Trinity Sauna: Outdoor, 2 adults, 2-tier benches.
• Brands: Dundalk Leisurecraft, Finnleo – premium for detoxification and relaxation.

Other Key Features

• Hot Tubs: Sundance Spas (e.g., Claremont: 6 adults, 59 jets; Optima: 7 adults, 49 jets) and Sun & Soul Spas; lounge/open seating, hydrotherapy jets.
• Swim Spas: Sundance Surf Series (e.g., Surf 17: 4 adults, 48 jets), Hydropool Executive Collection (e.g., 16Ex: 2 adults, 23 jets) for fitness and relaxation.
• Cold Plunge Pools: Refreshing wellness options.
• Massage Chairs and Water Care Accessories available.
• Showrooms: Modern displays with expert consultations; virtual tours at some locations.

Services

• Sales & Consultation: Personalized guidance to match products to lifestyle/health needs; showroom appointments.
• Delivery & Installation: Professional teams ensure smooth setup, accommodating site specifics.
• Service & Maintenance: Award-winning, factory-trained technicians; radio-dispatched, GPS-enabled for quick repairs; hot tub, swim spa, sauna, valet, and realtor services.
• Water Care Classes: Educational sessions post-purchase.
• Emergency Repairs: Prompt response with on-board tech resources.
• Resources: Blog, FAQs, installation/video galleries, health benefits info.

Pricing

• Specific pricing not listed online; features ‘Get Lowest Price’ forms and ‘Request Pricing’ options.
• Emphasizes competitive sales pricing, specials, and custom quotes via expert consultations.
• Price range hints for hot tubs: $0–$29,909 (filter-based); contact showrooms for sauna/swim spa quotes.

Location & Hours

Four convenient showrooms across New England:

• Auburn, MA
• Natick, MA (flagship since 1978)
• Norwell, MA (Route 228, South Shore HQ)
• Warwick, RI (150 Lambert Lind Hwy, RTE 5 by Warwick Mall)

Standard Operating Hours (all locations):

• Monday–Friday: 10:00 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 11:00 AM – 4:00 PM
• Special hours may apply; appointments recommended.

Notes

• What makes this sauna business special: Over 45 years family-owned with largest local distribution of Sundance, Hydropool, Finnleo, and Leisurecraft; 5-star customer reviews praise knowledgeable staff, flawless service/delivery, and life-changing wellness impact.
• Differentiators: Comprehensive post-sale support, focus on proven health benefits (e.g., arthritis relief, low-impact exercise), backyard leisure expertise, and commitment to ‘making wellness a priority.’ Ideal for homeowners seeking durable, luxurious home saunas/outdoor setups with trusted local service.