Spa Secretz

Overview

• Business type: Veteran-owned day spa (Spa Secretz) offering skincare, waxing, and body treatments.
• Location: Maumelle, AR (local community-focused spa).
• Overall atmosphere and experience: A warm, friendly, and inviting environment emphasizing personalized, professional care. The spa markets itself as a sanctuary for wellness and relaxation where licensed professionals customize treatments to restore energy and enhance natural beauty.

Features & Amenities

• Licensed staff: Team includes a licensed esthetician who is also a Registered Nurse and a certified acne skincare specialist (Face Reality) and a long-standing cosmetologist who is a certified waxer.
• Advanced treatments: Both primary staff are trained in Procell Microchanneling for advanced skin rejuvenation.
• Professional affiliations: Members of the Associated Skin Care Professionals (ASCP).
• Booking & gifting: Online booking available (GlossGenius links) and gift cards offered.
• Walk-ins accepted: Walk-ins are welcome although appointments guarantee availability.
• Home care support: Offers a home care kit to help prevent ingrowns and treat skin discoloration.
• Policies & client care: Clear policies for cancellations, no-shows, sick clients, inclement weather, and post-wax care — indicating attention to client safety and scheduling reliability.

Services

• Facials (including acne-specialist treatments)
• Waxing (Brazilian, Full Bikini, Bikini Line and other waxing options)
• Body treatments
• Brows & lashes
• Procell Microchanneling (microchanneling skin therapy)
• Retail & aftercare (home care kits, ingrown hair treatments, moisturizers)

Waxing specifics (from FAQs)

• Brazilian: Removes hair front to back; can leave a strip or triangle if requested.
• Bikini Line: Cleans up the panty line; no butt strip.
• Full Bikini: Custom amount removed from the front; can leave landing strip or triangle.
• Age policy: Waxing available for clients 16 and up; 16–17-year-olds require parent/guardian consent and presence in the treatment room.

Pricing

• No explicit service pricing listed on the provided content.
• Fees & penalties:
  • Cancellation/reschedule less than 24 hours: Charged 30% of scheduled service(s).
  • No-show: Charged 50% of the original cost of the scheduled service(s). Two no-shows may result in being barred from future bookings.
  • Late arrivals: If you are 15+ minutes late, contact them; arrivals of 10+ minutes may be asked to reschedule if the appointment cannot be accommodated.
• How to get pricing: Use the provided booking links to view or request price information and book services.

Location & Hours

• Location: Maumelle, Arkansas (Spa Secretz is identified as being located in Maumelle, AR).
• Operating hours: Not specified in the provided content. Customers are directed to online booking for appointment times and availability.
• Contact/booking: Multiple GlossGenius booking links provided for booking services and purchasing gift cards.

Notes

• What makes Spa Secretz special or different:

  • Veteran-owned small business with an emphasis on community and professionalism.
  • Clinical expertise: One owner is a Registered Nurse and certified acne specialist — valuable for clients seeking medically informed skincare.
  • Advanced treatment offerings (Procell Microchanneling) alongside traditional spa services such as waxing and facials.
  • Personalized care: Services are customized to each client’s holistic needs; staff emphasize comfort and communication.
  • Client-focused policies: Clear policies to protect both client and business time (cancellation, sick policy, inclement weather), plus specific post-wax care guidance (e.g., avoid saunas/steam rooms for 24 hours, avoid sun/tanning for 48 hours).

• Safety & aftercare: The spa provides detailed post-wax do’s and don’ts to reduce irritation and ingrown hairs (exfoliate regularly, wear loose clothing, avoid heat and chlorinated pools for specified periods).

• Booking & accessibility: Walk-ins are welcomed but appointments are recommended to guarantee service. The site emphasizes honesty and client communication, particularly around medical conditions and medications that affect waxing eligibility (e.g., Accutane restrictions).

• Online presence & policies: The website includes privacy and policy statements, emphasizing data handling and consumer rights, and links for gift cards and service bookings.

Overall, Spa Secretz presents as a professional, community-oriented day spa with medically informed staff and a focus on waxing and skincare treatments, offering advanced microchanneling services, clear client policies, and personalized service in a welcoming environment.