Pool World

Overview

Pool World is a family-owned business established in 1976, serving the greater Coeur d’Alene and Spokane areas in Eastern Washington and Northern Idaho. While primarily known for pools, hot tubs, and outdoor living products, it offers saunas through premium Finnleo Saunas as part of its ‘other products’ lineup. The business positions itself as a one-stop shop for backyard vacations, emphasizing quality products, exceptional customer service, and knowledgeable staff.

The overall atmosphere is welcoming and customer-focused, with four showrooms available for hands-on exploration. Customers rave about the helpful guidance on maintenance, free water testing, and personalized assistance, creating a reliable, community-oriented experience. Reviews highlight quick problem-solving for pool and hot tub issues, extending to sauna and spa care, fostering a sense of trust and satisfaction.

Features & Amenities

Pool World provides a range of premium amenities centered around relaxation and hydrotherapy, with saunas integrated into its wellness offerings:

• Finnleo Saunas: High-quality traditional and infrared saunas for authentic heat therapy (detailed at dedicated product page).
• Hot Tubs & Spas: Extensive selection from top brands:
  • Caldera Spas Paradise® Series: Models like Salina (7 seats, 40 jets), Reunion (7 seats, 38 jets), Makena (6 seats, 46 jets), Seychelles (6 seats, 43 jets), Martinique (5 seats, 34 jets), Kauai (3 seats, 31 jets). Features Hot Tub Circuit Therapy® (4-6 stations), FreshWater® IQ System for easy salt-based water care, Ecotech® Cabinet in modern colors, Foot Ridge® for stability, digital controls, energy-efficient EnergyPro® pump, and multicolor Points of Light lighting.
  • Hot Spring® Spas: Collections including Highlife® (e.g., Grandee 7 seats/49 jets, Vanguard 6 seats/42 jets), Limelight® (e.g., Prism 7 seats/73 jets, Pulse 7 seats/49 jets), Hot Spot® (e.g., Rhythm 7 seats/40 jets, Pace 5 seats/24 jets). Known for patented jets, SmartJet® system, superior energy efficiency, and worry-free water care.
• Pools: Inground and above-ground residential options.
• Additional Amenities: BBQs/grills, water care products, wireless audio systems, hot tub cover stands, and accessories like subwoofers.
• Showrooms: Four locations for viewing products in person.
• Design Highlights: Energy-saving insulation (FiberCor®), circulation/heating systems, customizable lighting, and ergonomic features for immersive relaxation.

Services

• Customer Support: Free water testing, expert advice on chemical balance, algae control, and seasonal care.
• Product Guidance: Step-by-step assistance for maintenance, with worksheets, videos, and FAQs.
• Sales & Consultation: Help selecting saunas, hot tubs, pools, and accessories; brochure downloads and pricing quotes available.
• Delivery & Setup: Implied through customer stories of seamless purchases and post-sale support.
• Brand-Specific Services: FreshWater® IQ monitoring, Hot Spring® Energy Smart® systems for low-effort ownership.
• Extended Offerings: BBQ accessories, pool/hot tub repairs, and lifestyle integration advice.

Pricing

• No fixed prices listed on the site; all hot tubs and saunas require requesting a personalized quote via forms (e.g., for Caldera Paradise® or Hot Spring® models).
• Get Brochure options available for detailed specs.
• Emphasis on value through energy efficiency (e.g., low-wattage pumps reduce costs) and long-term savings on maintenance.
• Customer reviews note worthwhile investments without mentioning specific costs.

Location & Hours

• Primary Areas Served: Greater Coeur d’Alene, Spokane, Eastern Washington, Northern Idaho.
• Showrooms: Four locations (exact addresses not specified in content; contact for details).
• Contact: Call to schedule visits or consultations.
• Operating Hours: Not explicitly listed; showrooms open for in-person visits, with staff available for immediate help.

Notes

What makes Pool World special:

• Legacy & Trust: Over 45 years as a family-owned operation, earning consistent 5-star reviews for staff like Samantha, Kyle, Brice (knowledgeable, responsive, goes beyond sales).
• Premium Brands: Exclusive carriers of Caldera Spas, Hot Spring Spas, Finnleo Saunas, focusing on innovation like self-monitoring water systems and therapeutic jets.
• Customer-Centric: Free services, real-world problem-solving (e.g., algae blooms, winter prep), and a ‘backyard vacation’ ethos.
• Differentiation: Combines saunas with complementary products (hot tubs for hydrotherapy, pools for family fun), energy-efficient designs, and easy-care tech—ideal for Northwest winters. Stands out from big-box stores with personalized, local expertise.