Polynesian Pool & Spa

Overview

Polynesian Pool & Spa is West Michigan’s premier dealer for high-quality hot tubs, spas, and inground pool services, specializing in Caldera Spas (by Watkins Wellness), Grand River Spas, and Cyanna Valley series. Rather than a public sauna facility, this business focuses on selling premium hot tubs for home installation and providing comprehensive pool maintenance packages. They serve Grand Rapids, Holland, Muskegon, Lansing, Traverse City, and all of Michigan, emphasizing Michigan-made products like Grand River Spas from Viking in Grand Rapids.

The overall atmosphere promotes relaxation, hydrotherapy, and health benefits, with hot tubs designed for family time, personal care, and therapeutic relief from conditions like arthritis, stress, diabetes, pain, insomnia, high blood pressure, weight management, and injury healing. Features like powerful jets, waterfalls, and salt systems create a spa-like experience at home, transforming users in just 20 minutes via Hot Tub Circuit Therapy®.

Features & Amenities

Polynesian offers a range of hot tub models with advanced amenities:

Caldera Spas Vacanza Series (e.g., Marino, Palatino)

• Seating: 6 adults, including lounge seat
• Jets: 35-45 hydromassage jets (Euro Directional, AdaptaSsage, AdaptaFlo)
• Water Care: Bromine/chlorine (2025 models upgradable to saltwater for $750); circulation pump
• Dimensions/Weight: 7’x7’x36" to 7.5’x7.5’x38.5"; 360-400 gallons
• Other: Acquarella® waterfall, ReliaFlo® pumps (1.5 HP), Hi-Flow heater (4,000W), 230V/50 amp, 65 sq. ft. filter, speakers (sound system upgrade $549), 5 shell colors, 3 cabinet colors

Caldera Spas Paradise Series (e.g., Makena)

• Seating: 6 adults with lounge
• Jets: 46 jets, including UltraMassage, EsctaSeat, LumbarSsage, Euphoria, Sole Soothers, VersaSsage
• Water Care: Freshwater Salt System (IQ upgrade $499), optional bromine/chlorine
• Dimensions/Weight: 7’5"x7’5"x36"; 395 gallons
• Other: 12 points-of-light, Acquarella® waterfall, EnergyPro® heater, 75 sq. ft. filter

Grand River Spas (e.g., Manistee 3)

• Seating: 5 adults
• Jets: 20 jets, LED lighting (12 points)
• Specs: 72" round x 35" tall, 250 gallons, 4HP pump, 5.5kW heater, Mazzei ozone, Balboa controls
• Colors: 2 shell (Opal/White Satin), 2 cabinet (Taupe/Walnut)

Cyanna Valley Series (100-800)

• Sizes: 72"-92" square, 4-8 seats
• Features: 18-50 jets, 2-5HP pumps, LED lighting, waterfalls, ozonators, surround sound (800 series)

All models include GFCI sub-panels, energy-efficient designs, and trade-in options.

Services

• Hot Tub Sales & Installation: Custom quotes, brochures, warranties, owner manuals
• Pool Service Packages (weekly/bi-weekly/monthly, min. 3-6 months):
  • Platinum ($719-$899/mo): 2x/month visits, free open/close (full season), vacuuming, chemicals, 20-25% discounts on repairs/upgrades
  • Gold ($579-$849/mo): Similar to Platinum, 33% off open/close, 15% discounts
  • Silver ($419-$669/mo): 1-2x/month, 15-20% discounts
  • Basic ($219-$299/mo): Essential maintenance, 10-15% discounts
• Additional: Repairs, openings/closings, equipment upgrades (pumps, heaters, automation), water testing, chemical management, trade-ins, training
• Financing: Wells Fargo, Synchrony, Lyon Financial; 0% for 6/12 months; cascading payments (e.g., $105-$270/mo, 60 months, no early payoff penalty)

Pricing

• Hot Tubs: Contact for quotes; financing starts at $105/mo (Manistee 3), $210/mo (Marino), $225/mo (Palatino), $270/mo (Makena)
• Upgrades: Saltwater $750, IQ System $499-$749, sound system $549
• Pool Services: As above; site visit required (credited to first month); discounts on parts/labor/chemicals
• Trade-Ins: Estimates available online

Location & Hours

• Serving: All of Michigan, focused on West Michigan (Grand Rapids area)
• Contact: (616) 363-4161; online forms for quotes/service
• Operating Hours: Not specified on pages; contact for details

Notes

• Special Differentiators: Michigan-owned brands (Caldera, Grand River by Viking), exceptional customer service with trained staff, BBB accredited, Pool & Hot Tub Alliance member. Emphasis on health benefits backed by hydrotherapy science. 2025 updates include circulation pumps for saltwater compatibility. Online portal for service photos, free training, and flexible financing make it family-friendly and hassle-free. Ideal for therapeutic home spas over public facilities.