Alcoe

Overview

ALCOE Hot Tubs, Saunas, Swim Spas is a family-owned showroom and service provider specializing in premium hot tubs, saunas, and swim spas in Lubbock, West Texas. Operating since 1959 as a 4th-generation family business, ALCOE focuses on delivering products for family enjoyment, well-being, and inner peace. The facility features a beautifully landscaped showroom with mature Live Oak trees (planted 1993, now 35" diameter), evergreen Euonymus bushes, and seasonal Lavender Purple Mums, creating a serene, inviting outdoor atmosphere. Customers describe an exceptional, pressure-free experience with knowledgeable staff like Steven, Brad, Ken, and Matt, emphasizing professionalism, education, and long-term support. The overall vibe is welcoming, trustworthy, and community-oriented, backed by highest 5-star Google and Yelp reviews.

Features & Amenities

• Hot Tubs: Digital-Touch Screen Collection with advanced controls, no-chlorine options (e.g., Optima Series 880 for soft skin and clear water), high-quality steps and covers.
• Saunas: Infra-Red & Sauna Rocks Collection, including outdoor saunas with natural installation settings.
• Swim Spas: Swim-Current Pool Heated Collection for exercise and relaxation, combo hot tub/swim spa models.
• Showroom: Indoor displays of models, warehouse access for in-stock viewing, garden/solarium area with ornamental Boxwood evergreens and Chrysanthemums.
• Installation Highlights: Professional setups by Ken & Matt (videos feature raw nature sounds, hot tub audio, music like U2’s “I Still Haven’t Found What I’m Looking For”), including electrical, concrete, and on-site maintenance training.
• Additional Perks: Custom chemicals (including aromatherapy), hail-damage service, family-like treatment.

Services

• Sales & Consultation: Personalized guidance to match lifestyle needs, no-pressure sales, in-depth product education.
• Delivery & Installation: On-time, clean, professional installs (e.g., well-oiled machine efficiency), including patio placement and setup.
• Service & Maintenance: Ongoing support with technicians like Ken for repairs, chemical guidance (labeled bottles), water care walkthroughs.
• Multi-Media Support: Video testimonials, AI tech mentions, app development, social media (@ALCOElubbock on TikTok/Facebook).

Pricing

• No specific pricing details are provided on the website. Customers highlight value through quality products, seamless service, and long-term reliability, recommending ALCOE over “fly-by-night” competitors.

Location & Hours

• Address: 7701 Quaker Avenue, Lubbock, Texas 79424 (coordinates: 33.5237469, -101.9043299).
• Service Area: West Texas, Permian Basin, Eastern New Mexico, Midland, Denver City, Lorenzo, Humble, Bowie, Chandler.
• Showroom Hours: Mondays - Saturdays, 10 AM - 6 PM.
• Contact: Phone 806.788.0122, Email hello@ALCOE.com.

Notes

• What Makes ALCOE Special: 65+ years of family legacy ensures unmatched expertise and trust—“quality local people employing quality employees.” Stands out with consistent 5-star reviews praising Steven & Brad for passion, flexibility, and family feel; Ken & Brenden for quick, thorough installs; no chlorine smells, durable products. Unique touches include hologram photos, music-infused install videos, garden beauty (e.g., East Texas-transplanted Live Oak), and post-sale perks like aromatherapy chemicals. Customers rave: “Top Notch!” (Pat Lox), “5 out of a bazillion stars” (Tim H.), “Treasure!” (Sandy Bridges). Avoid generics—ALCOE delivers seamless, lifetime value.