Best Western Gateway Adirondack Inn

Overview

• Best Western Gateway Adirondack Inn is a limited-service, 100% smoke-free hotel in Utica, New York, serving as a convenient gateway to Central New York’s Mohawk Valley attractions. Note: No sauna, spa, or dedicated sauna facilities are mentioned in the website content; the property focuses on standard hotel accommodations with a fitness center.
• The overall atmosphere is welcoming and comfortable, blending modern hospitality with local charm. Newly renovated throughout (including lobby, guest rooms, and fitness center), it offers a seamless stay for business travelers, families, and leisure guests, with complimentary full breakfast, free Wi-Fi, and proximity to events like Utica Comets games and the Boilermaker Road Race.

Features & Amenities

• Guest Rooms: Non-smoking rooms with flat-panel TV, microwave, refrigerator (in select rooms), coffee maker/single-cup brewer, hairdryer, iron/ironing board, desk, air-conditioning, and free high-speed Wi-Fi. Suites include sofa beds; adjoining rooms available upon request.
• Fitness & Recreation: Complimentary onsite fitness center (open 9:00 a.m. to 9:00 p.m.) equipped with treadmill, universal gym, stationary bike, and cardiovascular equipment. No pool or sauna.
• Common Areas: 24-hour front desk, business center, fax/mail services, express check-out, self-service laundry (24 hours, nominal fee), convenience store/sundry, gift shop/newsstand, ice/vending machines.
• Parking & Accessibility: Free outdoor parking, truck/RV parking, accessible parking/drop-off. Extensive ADA-compliant features including accessible rooms (roll-in showers, grab bars, lowered fixtures), public spaces, restrooms, alarms, and routes.
• Technology & Comfort: Free Wi-Fi throughout, cable/satellite TV with closed captioning, multilingual staff (English/Spanish).
• Other: Two floors, interior/exterior corridors.

Services

• Complimentary Full Breakfast Buffet: Assorted breads, hot/cold cereals, fresh fruit, egg patty, sausage links, pancakes, yogurt, juice, coffee, tea (served daily).
• Business Services: Business center, fax, mail, high-speed internet.
• Laundry & Convenience: Guest laundry/laundromat, vending.
• Pet-Friendly: Up to two dogs (max 80 lbs each) in select rooms; $25/day pet fee + $100 refundable deposit. Service animals welcome without restriction.
• Wake-Up Calls & Room Service: Available; extended-stay suites offered.

Pricing

• No specific room rates listed (website indicates “no rooms currently available; modify search”).
• Incidental Hold: $100 credit card hold per room at check-in for damages, late check-out, or cleaning (released at checkout, up to 7-10 business days).
• Pet Fee: $25 USD per day + $100 refundable deposit.
• Various rates available (e.g., AAA/CAA, AARP/Senior, Government/Military, Rewards Points, Corporate, Promotional, Best Rate), but details require direct inquiry or booking.

Location & Hours

• Address: 175 N Genesee Street, Utica, New York 13502-2511, United States (off I-90 Exit 31, halfway between NYC and Niagara Falls; 0.5 miles from Utica Union Station Amtrak/Greyhound; 45 miles from Syracuse Hancock Airport).
• Check-In/Out: 3:00 P.M. check-in; 11:00 A.M. check-out.
• Fitness Center: 9:00 A.M. to 9:00 P.M..
• Front Desk: 24-hour.
• Laundry: 24-hour self-service.
• Nearby: Adirondack Bank Center (Utica Comets), Nexus Center, Stanley Theatre, Turning Stone Casino (30 miles), Baseball Hall of Fame (40 miles).

Notes

• What Makes It Special: Newly renovated property emphasizing comfort and convenience as a prime base for Mohawk Valley exploration (e.g., Erie Canal, Adirondack Park, seasonal festivals). 3.7/5 rating from 749 verified reviews. Pet-friendly with strong accessibility features (contact (315) 732-4121 for details). Children 12 and under stay free with paying adult. No pool or sauna, but robust fitness options and free breakfast stand out. Ideal for sports fans, business (near Griffiss Business Park, Utica National), and families (near Utica Zoo, museums). Reservations: (315) 732-4121 or 1-800-780-7234.