The Spa At 500

Overview

The Spa at 500 is a premier wellness center and the home of The Art of Massage, Central New York’s leading massage therapy practice founded in 1997. Housed in a historic 4-story mansion built in 1886 at 500 West Onondaga Street in Syracuse, NY, it offers a luxurious spa experience combining therapeutic massage, relaxation facilities, and event spaces. The overall atmosphere is relaxed, inviting, and character-filled, often described by customers as cozy, clean, and professionally welcoming. Visitors rave about the beautiful architecture, soothing music, and a sense of renewal, making it a “diamond in the rough” and a haven for stress relief, pain management, and rejuvenation.

Features & Amenities

• Authentic Redwood Sauna: For deep relaxation and detoxification.
• 7-Person Therapeutic Jacuzzi Hot Tub: In the luxurious Jacuzzi Lounge with a fireplace, fridge, tea service, and ample space for snacks.
• Community Room: Holds up to 70 people with 6 tables and 64 chairs; ideal for meetings, retreats, or events.
• Meeting Rooms: Suitable for small groups and staff retreats.
• Free Parking: 20 spots available behind the spa, plus ramp entrance for accessibility.
• Historic Mansion Setting: Large, cozy treatment rooms in a charming old house full of character.
• Additional Perks: Exercise classes (yoga for disabilities, resuming soon), alcohol-free environment, and high cleanliness standards.

Services

• Massage Therapies (all customized by NYS-licensed therapists):
  • Swedish Relaxation Massage
  • Deep Tissue Massage
  • Sports and Orthopedic Massage
  • Hot Stone Massage
  • Pregnancy Massage (with special table and physician approval if needed)
  • Trigger Point Therapy
  • Chair Massage
• Add-Ons: Aromatherapy and paraffin treatments.
• Event Hosting:
  • Jacuzzi Lounge rental for small parties.
  • Staff retreats with chair massage.
  • Family events or birthdays in the community room.
• Special Programs: Support for veterans (VA referrals), bereaved families (CompassionNet), athletes (NBA/NFL/WNBA stars to locals), and chronic pain conditions like fibromyalgia or arthritis.
• Booking: Online via MassageBook, phone, or in-person; all prepaid with gift certificates available (non-expiring, non-refundable but transferable with 24-hour notice for credits).

Pricing

Specific massage pricing is available via the MassageBook services menu; sessions tailored to needs.

• Jacuzzi Lounge Rental: $200 for 2 hours.
• Staff Retreats: $300 for 2 hours (room use, chairs/tables, chair massage for up to 12 people).
• Community Room Rental: $450 for 4 hours (security deposit required).
• Gift Certificates: Non-refundable; credits issued with 24-hour cancellation notice. Charity donations may have expiration.

Location & Hours

• Address: 500 West Onondaga Street, Syracuse, NY 13204 (Google Maps).
• Phone: (315) 475-9164.
• Email: info@theartofmassageonline.com.
• Operating Hours:
  • Monday: Closed
  • Tuesday: 10:00AM - 6:00PM
  • Wednesday: 10:00AM - 7:00PM
  • Thursday: 10:00AM - 6:00PM
  • Friday: 10:00AM - 7:00PM
  • Saturday: 10:00AM - 7:00PM
  • Sunday: Closed

Notes

• What Makes It Special: Over 25 years of service, community-focused with programs for underserved groups (veterans, grieving families, disabled individuals). Therapists like founder Ed Griffin-Nolan (since 1997), Dana Gibbs-Griffith, Eric Kahn, and Desiree Odom provide personalized care using techniques like myofascial release and active release. Backed by science (e.g., Touch Research Institute studies on stress reduction, pain relief). Customers highlight transformative relaxation: “Feel like a new person,” “perfect for mind and body health.” Recently associated with 11:11 Wellness rebranding. Promise: “Come See Us – You’ll Feel Better!” Alcohol-free, modest draping, pressure customized to comfort.