Rex Wellness Center of Wakefield

Overview

• Rex Healthcare (now UNC Health Rex) is a leading hospital and healthcare network in Raleigh, North Carolina, focused on high-quality, safe, and equitable patient care rather than sauna or spa facilities. The content provided details news releases, community health assessments, and hospital achievements from 2013-2025, emphasizing patient safety, community involvement, and medical services.
• Overall atmosphere and experience: Compassionate, patient-centered care with a strong emphasis on safety (e.g., straight ‘A’ grades from Leapfrog Hospital Safety Score), community well-being, and excellence in treatment. Patients are encouraged to participate actively, with stories highlighting inspiring interactions between staff and patients.

Features & Amenities

• Patient Safety Programs: Adheres to The Joint Commission National Patient Safety Goals, focusing on avoiding injuries, evidence-based care, and constant vigilance.
• Community Health Initiatives: Conducts triennial Community Health Needs Assessments (CHNAs) identifying priorities like health insurance, transportation, access to services, and mental health/substance use.
• Wellness and Support: On-site five-star rated daycare, flexible work options for staff, wellness programs like “Taking Care of You,” and Patient and Family Advisory Councils.
• Mobile Services: New mobile mammography unit serving underserved areas in a 15-county radius, providing accessible screenings.
• Quality Recognition: Top ratings from Leapfrog (‘A’ grade), CMS 5-stars, Vizient, Newsweek (Best Maternity Hospitals), and family-friendly workplace awards.
• Sports and Community Partnerships: Official healthcare provider for Carolina Hurricanes, sponsors events like Rex Hospital Open golf tournament raising funds for patient assistance.

Services

• Hospital Care: General medical/surgical services, maternity, cancer care, mental health support, and emergency services with focus on preventing harm.
• Primary and Family Practice: Rex Family Practice of Wakefield offers comprehensive care for all ages, including well visits, chronic condition management, immunizations, minor procedures, and women’s/men’s health.
• Diagnostic and Preventive: Mammography screenings (fixed and mobile), blood services (e.g., holiday blood drives).
• Community Programs: Mental health awareness (e.g., NAMI Wake sponsorships, iris installations symbolizing hope), CHNA-driven improvements in access and equity.
• Specialized Support: Patient navigation for follow-ups, education on rights/responsibilities, surveys for experience feedback.

Pricing

• No specific pricing information available in the content.
• Emphasis on affordability challenges in CHNAs, including insurance limitations, post-insurance costs, and needs for sliding-scale providers.
• Charity efforts: Rex Hospital Open has raised over $9 million for patient assistance programs supporting underinsured/uninsured.

Location & Hours

• Primary Location: Rex Hospital Main Campus at corner of Lake Boone Trail & Blue Ridge Rd., Raleigh, NC.
• Other Sites: Rex Family Practice of Wakefield (11200 Governor Manly Way, Suite 205, north Raleigh); mobile units serve 15-county radius including rural areas.
• Operating Hours (where specified):
  • Rex Family Practice: Monday-Friday, 8 a.m.-5 p.m.
  • Mammography events: e.g., 9 a.m.-3 p.m. or 10 a.m.-3 p.m.
  • Blood drives: Specific dates like Dec. 21.
• General access via UNC Health Rex website and app for scores/safety info.

Notes

• What makes this special: Only hospital in North Carolina with straight ‘A’ Leapfrog grades since inception; top-ranked for quality (Vizient, CMS, Newsweek); strong community focus via CHNAs addressing poverty, transportation, mental health; innovative events like Van Gogh iris installations for mental health awareness and Platinum Puck sweepstakes tied to heart health/REX Wellness Centers.
• No sauna, spa, or wellness facilities like saunas mentioned; content centers on acute care, preventive health, and hospital excellence. Patient stories and surveys underscore compassionate, equitable care prioritizing safety and community impact.