Spa at Ballantyne

Overview

• The Spa at Ballantyne is Charlotte’s premier luxury wellness destination located within The Ballantyne, a Luxury Collection Hotel, offering a complete mind-body rejuvenation experience.
• It combines luxury spa treatments with nature-inspired healing, featuring indigenous botanical therapies unique to the Carolina region in a tranquil, resort-style setting that emphasizes relaxation, holistic wellness, and exceptional service.

Features & Amenities

• Wellness Facilities: State-of-the-art fitness center, resort-style pools (indoor and outdoor, seasonal access April-October), therapeutic whirlpools, and peaceful relaxation lounges.
• Spa Access: Locker rooms with amenities, spa robes, and sandals provided upon check-in; access included with services valued at $135 or more (subject to availability).
• Dining Options: Gourmet spa dining with healthy, locally-sourced ingredients; full bar service and poolside dining at cabanas (with $100 food/beverage minimum).
• Cabana Rentals: Private poolside cabanas for up to 4 guests, including bottled water, snacks, towels; open seasonally 8am-8pm.
• Boutique: Spa robes, sandals, and other retail items available for purchase.
• Technology-Free Zone: Mobile phones and devices prohibited within spa areas to maintain tranquility.

Services

• Massage Therapy: Therapeutic massages, including prenatal (after 13th week).
• Skincare: Rejuvenating anti-aging facials and holistic body therapies.
• Body Treatments: Relaxing body wraps and signature Carolina Lavender Spa Collection using regional botanicals.
• Salon Services: Luxury manicures, pedicures, and full-service hair treatments (ages 12+ welcome for salon only).
• Seasonal Treatments: Exclusive signature offerings that change with the seasons.
• Group Experiences: Customized packages for 5+ guests, ideal for bridal parties, corporate events, birthdays, or girls’ weekends.
• Gift Cards: Available for purchase online, perfect for gifting luxurious experiences.

Pricing

• Cabana Rentals: $300 (Mon-Thu), $400 (Fri-Sun), plus $100 food/beverage minimum.
• Gratuity: 20% service charge added to all services.
• Parking: Self-parking with validation for $25+ spend.
• Service Thresholds: Spa amenities access with $135+ treatment value; specific treatment prices not listed (book via online reservation systems).
• Cancellation Fees: 50% charge for cancellations within 24 hours; full charge for no-shows.

Location & Hours

• Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277, United States.
• Phone: 704-248-4000.
• Operating Hours: Daily: 8am – 8pm; Thanksgiving Day & Christmas Day: 10am – 5pm.

Notes

• What Makes It Special: Award-winning as the Carolinas’ top-rated destination spa, distinguished by its exclusive Carolina Lavender collection blending local botanicals with luxury therapies; resort integration offers seamless access to hotel amenities like pools and fitness.
• Age Restrictions: Treatments for 18+; salon services 12+.
• Policies Highlights: Arrive 30 minutes early; inform therapists of medical conditions; no day passes; valuables stored at own risk.
• Booking & Groups: Reserve via dedicated platforms; group concierge for personalized events; spa gallery showcases luxurious interiors and experiences.