Great Atlantic

Overview

Great Atlantic Hot Tubs, Pools & Saunas is a family-owned retailer specializing in premium hot tubs, swim spas, endless pools, and Tylo saunas, with over 40 years of experience since 1978. Operating multiple showrooms in Southeastern Virginia and Northeastern North Carolina, the business focuses on delivering the absolute best hot tub and sauna ownership experience. Customers can explore and test products in impressive showroom displays featuring working models. The overall atmosphere is relaxing, educational, and customer-centric, emphasizing wellness, energy efficiency, and stress relief. Knowledgeable staff provide no-pressure guidance, in-home consultations, and after-hours demos, creating a welcoming environment for families, military personnel, and wellness enthusiasts seeking home relaxation upgrades.

Features & Amenities

• Hot Spring Spas (World’s #1 selling brand): Highlife®, Limelight®, and Hot Spot® collections with 2-8+ seats, 11-30 jets, Moto-Massage®, patented water care (e.g., ACE® salt system), energy-saving insulation, wireless Bluetooth speakers, multi-color lighting, fountains, and app-controlled Smart Spa® technology.
• Freeflow® Spas: Affordable entry-level options like Aptos Premier, Monterey Premier, Azure, Excursion (2-5 seats, 10-30 jets), ideal for smaller spaces or budgets.
• Endless Pools®: Compact swim spas (E500-E2000, SwimCross®, RecSport®) with powerful swim currents, full temperature control, modular indoor/outdoor design for exercise and therapy.
• Tylo Saunas: Premium standout with traditional, infrared, and hybrid models (e.g., Kiruna2); advanced heat technology, superior craftsmanship for deep relaxation and health benefits like improved circulation and detoxification.
• Accessories: Spa steps, custom covers, cover lifters, side enhancements (handrails, umbrellas, towel trees), entertainment features (audio/video), and water care products.
• Showroom Perks: Full product lines on display, wet-testing opportunities, military kiosks at exchanges.

Services

• Sales & Customization: Personalized quizzes, in-home site visits, model comparisons; brands tailored to size, seating (lounge/open), features (quiet operation, energy efficiency, warranty).
• Installation & Removal: Professional delivery, old unit haul-away (e.g., completed in <20 minutes).
• Maintenance & Support: Routine service, deployment spa care valet (drain/refill for military), trade-in programs (Hot Spring/Freeflow).
• Financing: Wells Fargo Outdoor Living program, DollarBank Timeline Credit Card (12-month intro rate).
• Military Programs: Exchange partner with NEX/CGX for tax-free purchases, Star Card payments, MWR support; special discounts and privileges.
• Additional: Owner’s manuals online, community events, holiday promotions.

Pricing

• No fixed public pricing; customized quotes via online forms (size, features, timeframe, zip code).
• Entry-Level Freeflow Spas: Affordable starting options (e.g., Mini™, Tristar™ for 2-person).
• Premium Models: Higher-end Hot Spring (e.g., Jetsetter® LX ~3 seats, 30 jets) and Tylo saunas priced by configuration.
• Military Savings: Tax-free via exchanges, best discounts, financing options.
• Financing Terms: Quick applications; contact for current promotions (e.g., Asheville relief fundraisers).

Location & Hours

• Showrooms:
  • Virginia Beach (main, Witchduck area).
  • Yorktown.
  • Outer Banks (Kitty Hawk/OBX).
  • Williamsburg.
• Service Area: Southeastern Virginia (incl. Eastern Shore, Northern Neck), Northeastern North Carolina (Outer Banks).
• Hours: Not specified; showrooms open for after-hours visits by appointment; contact via phone/email/CAPTCHA forms for details.

Notes

• What Makes It Special: Military exchange pioneer with kiosks, deployment care, and tax savings; top awards (14x Best of the Beach, 7x Hot Spring Territory Dealer of the Year, Pool & Hot Tub Alliance Hall of Fame inductee for founder Rich Werber, Aqua 100 Hall of Fame).
• Customer Raves (5-star reviews): “Outstanding service” (James, Steve, Sandie, Barry praised); easy maintenance (salt systems drain every 8-9 months); family-friendly testing; “better than expected relaxation.”
• Community Focus: Supports Toys for Tots, Susan G. Komen, Hampton Roads Chamber, ODU sports; raised $2,300 for Asheville relief.
• Unique Differentiators: Energy-efficient, low-maintenance products; full lifecycle support; saunas highlight health & wellness (detox, recovery); impressive showrooms beat competitors.